Grievance Officer
Last updated: November 2026
In accordance with the Information Technology Act, 2000 and the Consumer Protection (E-Commerce) Rules, 2020, the Grievance Officer for Kraftshed is:
Name: Prathipan Shanmugham, Triagon Ventures
Email: grievance@kraftshed.com
Complaints are acknowledged within 48 hours and resolved within 30 days.